Terms of Service
Welcome to TGL Labs. By accessing and using our website, you agree to comply with the following terms and conditions. If you disagree with any part of these terms, please do not use our website.
1. Acceptance of Terms
By accessing and using our website, you accept and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please refrain from using our services.
2. Changes to Terms
TGL Labs reserves the right to modify these terms at any time. We will notify you of any changes by posting the new terms on our website. Your continued use of the website following the posting of changes constitutes your acceptance of those changes.
3. User Obligations
Users must use our website lawfully and refrain from any activities that could harm or disrupt the services or other users. Users are prohibited from engaging in any activity that may compromise the security of the website or interfere with its functionality.
4. Account Terms
If you create an account on our website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.
5. Intellectual Property
All content on this website, including text, graphics, logos, and software, is the property of TGL Labs or its content suppliers and is protected by intellectual property laws. Unauthorized use of any content on this website is prohibited.
6. Dispute Resolution
Any disputes arising out of or in connection with these terms shall be resolved through Arbitration in accordance with the laws of Nigeria. The decision of the arbitrator shall be final and binding.
7. Limitation of Liability
TGL Labs’ liability for any direct, indirect, incidental, or consequential damages arising out of your use of our website is limited to the maximum extent permitted by law.
8. Indemnification
You agree to indemnify and hold TGL Labs harmless from any claims, losses, liabilities, damages, costs, and expenses (including legal fees) arising out of your use of the website or violation of these terms.
9. Disclaimer
The content on TGL Labs’ website is provided "as is" without any warranties of any kind, either express or implied.
Accuracy of Information
While we strive to provide accurate and up-to-date information, we do not warrant that the information on this site is complete, reliable, or error-free.
No Professional Advice
The content on this website is for informational purposes only and should not be considered professional advice.
Third-Party Links
Our website may contain links to third-party websites. TGL Labs is not responsible for the content or practices of these external sites.
10. Intellectual Property Notice
Ownership
All content on this website, including text, graphics, logos, and images, is the property of TGL Labs or its content suppliers and is protected by copyright laws.
Permitted Use
This website shall be used for legal purposes only. Furthermore, you may not reproduce, distribute, or use any content from this website without the prior written permission of TGL Labs.
11. Refund and Cancellation Policy
Eligibility
Refunds are issued under certain conditions, such as defective products or services not delivered as promised.
Process
To request a refund, please contact our support team with your order details and the reason for the refund.
Timeframe
Refund requests will be processed within [X] business days from the date of receipt.
12. Shipping Policy
Processing Time
Orders are processed within [X] business days.
Shipping Methods
We provide various shipping options. Shipping costs and delivery times will be calculated at checkout.
Delivery Times
Estimated delivery times are [X] to [Y] business days, depending on the shipping method and destination.
Shipping Charges
Shipping costs are based on the weight of your order and the delivery method. These will be calculated and displayed during checkout.
13. Community Guidelines or Code of Conduct
Expected Behavior
Users are expected to behave respectfully and lawfully, refraining from submitting content that is illegal, offensive, or infringes on the rights of others.
Reporting Violations
To report a violation of these guidelines, please contact us at info@tgllabs.com.
Consequences
Violations of these guidelines may result in the removal of content or suspension of access to our services.
14. Compliance with Specific Laws
GDPR Compliance
For users in the EU, we comply with the General Data Protection Regulation (GDPR). This includes providing clear information about data collection and processing, ensuring lawful bases for data processing, and upholding data subject rights.
CCPA Compliance
For users in California, we comply with the California Consumer Privacy Act (CCPA). This includes providing information about data collection and processing, and offering options to opt-out of the sale of personal information.
COPPA Compliance
For websites targeting children, we ensure compliance with the Children’s Online Privacy Protection Act (COPPA), including obtaining parental consent for data collection.
NDPR Compliance
For our users in Nigeria or of Nigerian descent, TGL Labs will take all reasonable steps to comply with the stipulations of the Nigeria Data Protection Regulations Act on the protection of our users’ data. These shall include our users’ right to privacy and information.
15. E-commerce Specific Clauses
Payment Terms
We use secure payment gateways to process your payment information. Your payment details are encrypted and processed securely.
Order Process
Orders can be placed through our website. Once your order is placed, you will receive an order confirmation via email.
Product Descriptions
We strive to provide accurate descriptions of our products. However, we do not warrant that the product descriptions or other content on this site are accurate, complete, reliable, current, or error-free.
16. Contact Information
General Inquiries
For general inquiries, please contact us at; info@tgllabs.com.
Privacy Concerns
For all privacy-related inquiries, please contact us at privacy@tgllabs.com.
